If you or someone you know are in immediate need of housing, the Department of Homeless Services (DHS) processes cases at their 24-hour shelter intake centers and offers temporary assistance at several drop-in centers throughout the five boroughs. Both DHS shelter intake centers and drop-in centers are open 24 hours a day, seven days a week, including holidays.
For assistance with other immediate essential needs, see the hotlines below provided by government and community organizations.
For DHS adult means age 18 or older; family means legally married couples, single parents with children, pregnant women, and unmarried couples, with or without children, who have cohabited a substantial period of time and demonstrate a need to be sheltered together.
Single Adult Men
HRA Men’s Shelter: 400-430 East 30th St off of 1st Avenue, New York, NY 10016
Subway: 6 to 28th St. Contact: 718-557-1399 or 311
Single Adult Women
Franklin Shelter: 1122 Franklin Ave, Bronx, NY 10456
Subway: 2, 5 to 149th St., then #55 bus to 166th St. & 3rd Avenue or the #21 bus to 166th St. & Boston Road
Contact: 718-842-9797 or 311
HELP Women’s Center: 116 Williams Ave., Brooklyn, NY 11207
Subway: C to Liberty Ave. Contact: 718-483-7700
Adult Families (with no children under 21 years old)
Adult Family Intake Center (AFIC): 400-430 East 29th St., New York, NY 10016
Subway: 6 to 28th St. Contact: 212-361-7900 or 311
Families with Children under 21 AND/OR Pregnant Women
Prevention Assistance and Temporary Housing Office (PATH): 151 E. 151st St., Bronx, NY 10541
Subway: 2, 4, 5 to 149th St - Grand Concourse
Contact: 718-503-6400
Youth up to Age 24
Covenant House: 460 W 41st St., New York, NY 10036 (Located near Port Authority Bus Terminal and close to all subway lines at 42 St - Port Authority Bus Terminal station)
Subway: 1, 2, 3, 7, A, C, E, N, Q, R, W, S
Contact: 212-613-0300
All DHS Drop-In Centers are open 24 hours and offer services that include hot meals, clothing, showers, laundry facilities, counseling, case management services, health care, employment, benefits, and help finding transitional housing options.
BROOKLYN - Adults
The Gathering Place: 2402 Atlantic Ave., Brooklyn, NY 11233
Subway: A to Broadway Junction
Contact: 718-385-8713
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BROOKLYN - Youth (14-24)
Brooklyn Youth Center: 774 Rockaway Ave., Brooklyn, NY 11212
Subway: 3 to Rockaway Station
Contact: 877-437-6746 (hotline)
MANHATTAN - Adults
Mainchance: 120 E. 32nd St., New York, NY 10016
Subway: 6 to 33rd St. Contact: 212-883-0680
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Olivieri Center: 257 W. 30th St., New York, NY 10001
Subway: 1, 2, 3, A, C, E to 34th Street - Penn Station
Contact: 212-947-3211
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MANHATTAN - Youth (12-24)
The Door-Drop-In at Manhattan Youth Center: 555 Broome St., New York, NY 10013
Subway: 4, 5, 6, R to Brooklyn Bridge - City Hall; 1, 2, 3 to Chambers Street
Contact: 212-941-9090
BRONX - Adults
The Living Room: 800 Barretto St (at Lafayette Ave), Bronx, NY - 10474
Subway: 6 to Hunts Point Ave
Contact: 347-269-4572
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The Haven: 2640 Third Ave (between East 141 Street and East 142 Street), Bronx 10454
Subway: 6 train to 3rd Ave - 138th Street
QUEENS - Adults
Breaking Ground: 100-32 Atlantic Ave (at 102nd St.), Ozone Park, NY 11416
Subway: C to Liberty Avenue
STATEN ISLAND - Adults
Project Hospitality: 150 Richmond Terrace (between Wall Street and Schuyler Street)
Subway: 1 to South Ferry, R to Whitehall St - South Ferry & Staten Island Ferry
Contact: 718-720-0079