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Affordable Connectivity Program Guide: Home

A federal program to help households struggling to afford internet service.

bklynlib.org/home-internet

Need help? Call or email the Brooklyn Public Library Home Internet Access Program for help with the application process or register to attend one of our enrollment workshops. 

Website: bklynlib.org/home-internet

Email: digitalnavigator@bklynlibrary.org

Hotline: (718) 230-2297. Open Mondays, Wednesdays and Fridays from 10:00 am to 5:00 pm EST.

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What is the Affordable Connectivity Program?

 

The Affordable Connectivity Program (ACP) provides a discount up to $30 a month toward internet service and up to $75 a month for households on qualifying tribal lands. One-time discounts are also available for up to $100 to purchase a connected device. The ACP can only provide one service discount and one device discount per household.

Residents can apply through the Universal Service Administrative Company (USAC) via an online application or mail or through their Internet Service Provider (ISP). However, some ISPs prefer applicants get approval through USAC first.

This link will take you to the online application for broadband assistance through the ACP Website

To apply by mail, fill out the application, then mail the application to:

USAC ACP Support Center
PO Box 9100
Wilkes-Barre, PA 18773

To apply via your ISP, use this tool to find out if your ISP is a participating provider of the ACP: https://data.usac.org/publicreports/CompaniesNearMe/Download/Report

If you already have a low-income broadband subscription, call your ISP to ask if you also qualify for the ACP.